Why Every Business Needs a Customer Loyalty Program
A decade ago, people based their purchase decisions mainly on how much value they got for their money. This in
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Author: Admin
Disney Movie Insiders Turns Fans into Insiders
Disney is transitioning Members of its Disney Movie Rewards program into a new program, Disney Movie Insiders. The change was announced during
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Tim Hortons Needs to Amp-Up Its Mobile App to Know Its Customers
There’s a certain coffee chain that dominates the Canadian market and is a pretty big thing in Western New York
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In Mobility, Loyalty Strategy Will Decide Who Wins
Last December, a McKinsey report said that 2018 represented… “…a tipping point from thinking, talking about, and planning for future
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What the 1-to-1 Mobile App Boom in Brazil Can Teach Us about Loyalty
Brazilian supermarket chains have launched their own loyalty mobile applications. In the process, they’ve turned technological differentiation into a commodity
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Can Apple Card Live Up to its Hype?
Apple Card is being billed as a game-changer, but we’re not so sure. Monday was a big day for apple-philes with
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Starbucks to Update Loyalty Program and App This Fall to Offer More Ways to Pay and Earn Stars
SEATTLE – Today, Starbucks announced plans to update its industry-leading Starbucks® Rewards™ loyalty program by giving members more payment options and ways to
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8 Ways Employee Happiness Can Impact Your Customer’s Experience
I was sitting on a plane headed out to speak to a group of CEOs. My seatmate was cordial and
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Casual Dining, Serious Trends – What’s New in 2020
“Love makes the world go ‘round”. Ever heard that one before? It certainly touches on a noble notion, and it has
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Loyalty Management Tales of Woe During COVID-19
Everything we learn through our training and experience is put to the test during a time of crisis as loyalty
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